White Elgato Facecam Neo webcam on its white monitor mount, with a pill-shaped light left of the dark lens ring and a shutter slider on top

Elgato Facecam Neo

Elgato's budget 1080p60 webcam. It sends MJPEG only, so it runs at full frame rate from a USB 2.0 port, but turning on HDR drops it to 30fps.

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Compatibility report
White. Elgato SKU 10WAE9901. 1080p autofocus webcam with a fixed braided USB-C cable (140 cm), sliding privacy shutter and detachable monitor mount. No microphone.

What works. What doesn't.

With limitations

Video

PC Gamer's August 2024 review found good color and skin tones with a lean toward oversaturation, and autofocus that was not snappy and sometimes stuck when HDR was on in a well-lit room. PC Gamer and Tom's Hardware both found that HDR drops it from 60fps to 30fps. Tom's Hardware's November 2025 review found the low-light image grainy but well balanced.

Reviewer / Source checked 2026-10-27
PC Gamer: Elgato Facecam Neo review

Working in this setup

Connection

Elgato lists every mode, 1080p60 down to 540p30, as MJPG and requires only USB 2.0 or later. The braided USB-C cable is fixed to the camera. A USB-A port needs an adapter, which Elgato does not include.

Manufacturer documentation / Source checked 2026-10-27
Elgato: Elgato Facecam Neo - Technical Specifications

Working in this setup

Mac features

Elgato's product page lists macOS 13.3 or newer and iPadOS 17 or newer; its help center page lists macOS 12 or newer. Camera Hub runs on Mac and Windows. Tom's Hardware found that settings such as manual white balance and HDR save to the camera and keep working where Camera Hub is not installed, and PC Gamer used it with FaceTime on an iPad.

Manufacturer documentation / Source checked 2026-10-27
Elgato: Facecam Neo: Plug-n-play 1080p USB Webcam

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